Review Process Case Studies
LBMA takes very seriously any allegations of infringement of good business practices concerning any or all of the guidelines contained within our Responsible Sourcing Programme.
LBMA has in place a process by which individuals or entities who wish to raise concerns regarding a possible infringement can do so confidentially.
Following submission of a report of possible infringement, LBMA will review the allegations and, where appropriate, will invoke an Incident Review Process (IRP). Each step in the process is treated as a high priority by LBMA and subject to careful scrutiny.
An IRP can result in a range of outcomes, including a special review of a Refiners activities, a Corrective Action Plan being recommended by an independent Assurance Provider, or a Refiner being removed from the Good Delivery List (GDL).
We set out below links to examples of case studies, some of which are IRPs, as reported in our Responsible Sourcing Annual report: